24×7 network monitoring Service

Get all the benefits of having your own Network Operations Center, without having to invest in to one. Our NOC has been designed to work as an extension of your IT infrastructure and our expert engineers can be your first level incident management team.

Do not have the right tools or the dedicated and trained man-power to keep an eye roundthe-clock on the monitoring alerts? Require technical experts monitoring your server’s availability, network traffic, disk space, server services? Need to reduce downtime for your servers and network devices?

Filtering hundreds of server alerts, researching issues, troubleshooting and fixing problems can be a daunting exercise in any IT environment. Yet the job must be done. Server, network downtime and its high associated costs impact both productivity and ROI.

NOC is a network performance monitoring and server monitoring service delivered from our state-ofthe-art Global Network Operations Center (NOC). Our network monitoring solutions ensure all your servers and relevant services are up and running. We proactively safeguard your critical IT infrastructure by continuously monitoring alerts to identify incidents. We install our monitoring agents on your machines, watch all alerts as they come in, and proactively escalate and deal with problems before they become a major issue

Features

Technology
Agent-based monitoring for active and passive checks

Polling Frequency
Checks performed at a frequency of every 5 minutes

Filtering and Escalation
Automated incident alerts and manual verification before escalation

Platforms Supported
Everything under Windows and Linux environments

Monitors
Automated alerts and manual verification before escalation

Actions
Server or service restarts and datacenter escalations

Benefits

Proactive Monitoring
Monitor your IT systems so that proactive actions can be taken to prevent problems

Reduce Costs
Outsource at fraction of the cost of having your own Network Operations Center

Informed Decisions
Better SLA targets based on run-books for your networks

Custom Solutions
Support for setting up probe servers when IT assets are behind firewall

Better Insights
Get the expertise and experience of our Network Operations Center, resulting in a
quicker resolution

Pay As You Go
Subscription based pricing means better budgeting of your IT cost